Privacy policy

At DIFUSE CPH, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our webshop.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and delivery address.
Payment Information: Payment card details and billing information (handled securely by third-party payment processors).
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Manage your account and provide customer support

  • Send transactional emails such as order confirmations and shipping updates

  • Improve our website and personalize your shopping experience

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Payment processors, shipping companies, and IT service providers who help us operate our webshop.
Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand how you interact with our website and allow us to remember your preferences.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, and loss.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data.

  • Objection: Object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us at difuse@difusecph.com

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: difuse@difusecph.com

Thank you for trusting DIFUSE CPH with your personal information.